Most orders ship within 24-48 hours of receiving full payment. Local orders in Penticton are typically delivered within the same timeframe. We process orders seven days a week. During sales, holidays, or other busy periods, processing times may be slightly longer.

No. We are an online store based in Penticton, British Columbia. We hand-deliver many orders within Penticton and the surrounding area, often the same day or next day. Orders elsewhere in Canada are shipped.

Every product we carry, we have on hand in our warehouse and will ship to you from Penticton, BC, Canada.

Due to high import fees imposed on shipments to the United States, we have suspended U.S. shipping. If you're willing to cover any applicable import duties and fees, which can sometimes double the total cost of your order, please contact us by email or start a chat with us.

Shipments within Canada typically arrive within 3-8 days, depending on location.

Yes. U.S. customers are responsible for any applicable import duties, taxes, and customs fees. However, we have currently suspended shipments to the United States due to the potential for unexpectedly high import costs. If you're willing to pay any applicable fees, which in some cases can double the total cost of your order, please contact us before placing your order.

Yes, we offer flat-rate shipping in Canada. Orders to Canada will only cost $9.99. If you order $50 worth of product, shipping is free! (Territories excluded.)

A tracking number will be provided to you by email as soon as your items ships. We tend to ship with Canada Post or a courier service such as UPS, FedEx, and Purolator. Within reason, we'll always select the fastest shipping option available to get you fishing as soon as possible.

Yes. We already offset the cost of shipping for most orders with our flat-rate shipping. However, orders valued at over $50 CAD ship for free within Canada (territories excluded).

Our flat rate shipping is $9.99. Orders over $50 ship for free.

Yes, we offer local delivery within an 80 km radius of Penticton, BC. Orders above $150 before taxes qualify for free local delivery anywhere between Osoyoos and Kelowna, while smaller orders will incur a $10 local delivery fee for cities and towns outside of the Okanagan Falls to Summerland stretch.

Yes, we do. However, flat rate shipping might not apply due to additional logistics costs. Please contact us directly to place an order and we will work out the best possible shipping arrangement for you.

Yes, we do offer refunds. To ensure a smooth refund process, make sure to return the item within 14 days of receiving it. The item must be in the same condition as when you received it, unused and with its original tags and packaging. Please contact us at info@tiberoutfitters.ca to initiate a return. Feel free to check out our Refund Policy page for full details.

The name 'Tiber' holds a special place in our hearts. Originating from one of the major rivers in Italy, Tiber is a nod to Antonio, the founder of Tiber Outfitters, who was born on an island in the midst of this river and Tiberius is also his middle name. As we specialize in both Canadian and European fishing gear, we believe this name resonates well with our brand's unique identity and the diverse origins of our products.

Not at this time.

While there are commonalities between European and Canadian fishing gear, each comes with its unique features and benefits. For instance, our Canadian gear excels at targeting game fish like Bass and Walleye. In contrast, European gear is tailored for finesse techniques to lure species like Carp, Trout, and various panfish. If you're a fan of long Bolognese telescopic rods or delicate finesse floats, we've got you covered. We strive to introduce North America to high-quality, hard-to-find European gear while also highlighting the best that Canadian manufacturers have to offer.

Not at this time.

Not at this time, unfortunately.

Absolutely! We're more than willing to assist you in selecting the perfect gear. Don't hesitate to reach out to us via email, text, or the chat function. We're here to ensure you have the best possible fishing experience and to help you catch as much fish as you can handle.